Soterius Life Sciences Pvt. Ltd. is a subsidiary of Soterius Inc., a leading outsourced service provider headquartered in New Jersey, USA (www.soterius.com). Comprising a team of experienced professionals from the pharma industry, we specialize in designing custom, innovative, and cost-efficient processes for clinical safety, pharmacovigilance, and medical affairs. With deep industry expertise and real-time insights, we seamlessly merge agile, people-powered intelligence with big data to pioneer customer-centric solutions. Our clientele includes some of the world’s top 10 global biopharmaceutical companies who appreciate our dedication to excellent quality, intelligent product solutions, and our adaptable approach to business.
Company Vacancies List:
Soterius Life Sciences Pvt. Ltd. has a job opening for the position of “Medical Information Senior Associate.” The details are as follows:
- Position Title: Medical Information Senior Associate
- Job Type: Full-time
- Experience: 3+ years
As a Medical Information Senior Associate, you will have the following responsibilities:
- Handling medical inquiries from patients, consumers, healthcare professionals, and others through various channels like calls, emails, fax, and mails. This may involve working in different time zones outside of IST (e.g., EST, GMT).
- Developing frequently asked questions (FAQs) and Standard Response Documents (SRDs).
- Tracking and maintaining records of medical inquiries.
- Quality checking responses to medical inquiries.
- Ensuring effective project management in compliance with client agreements, regulations, and guidelines.
- Taking ownership of assigned projects and tasks, ensuring adherence to timelines and maintaining high-quality standards.
- Managing the quality, compliance, and documentation across assigned projects.
- Monitoring the workload of the department/function and reporting concerns or issues regarding personnel management that may impact work quality.
To qualify for this role, you should meet the following criteria:
- A minimum of 3 years of relevant experience in a medical information call center.
- Graduate or postgraduate degree in a scientific or healthcare discipline or a 4-year college degree, or equivalent.
- Strong communication and time-management skills.
- Knowledge of the global regulatory, pharmacovigilance, medical affairs, and medical information environment.
- Proficiency in time management.
How to Apply:
If you meet the requirements and are interested in this position,