Pharmazone Hiring PV MICC(Medical Information Call Center) Experts in Ahmedabad

Pharmazone Hiring PV MICC(Medical Information Call Center) Experts

Pharmazone, a leading pharmaceutical company committed to excellence in quality management. We pride ourselves on fostering an inspiring and collaborative environment that promotes innovation and growth. As a QMS Specialist at Pharmazone, you will play a pivotal role in shaping the future of our quality management practices, contributing to our ongoing success.

Company Vacancies List

Position Title: MICC Expert

• Company Name: Pharmazone
• Location: Ahmedabad

Job Description

As an MICC Expert, you will be responsible for a range of activities, including but not limited to:

• Receiving and processing assigned voicemails
• Updating the Voicemail Tracker
• Handling inquiries through various channels like phone calls, email, fax, and mail
• Managing product replacement authorization forms in Track Wise
• Following Track Wise Convention guide for product complaints
• Generating reports related to inquiries received
• Entering relevant information into IRMS
• Book-in of cases related to adverse events
• Following good documentation practices for completing AEM forms
• Thorough understanding of regulatory requirements for safety reporting

About the Department & Responsibilities

The PV MICC (Medical Information Call Center) department plays a crucial role in handling inquiries, complaints, and adverse events related to pharmaceutical products. Responsibilities include voicemail management, case handling, and adherence to regulatory requirements for safety reporting.

How to Apply

If you’re ready to take on this exciting challenge and meet the requirements, we encourage you to apply. Connect with us via email at [email protected] or give us a call at +91 9898778211 for more details.